We have a strong commitment to customer care and we have developed a number of customer service standards with our customers.
click to see our leaflet on Customer Care
click to see our Customer Care Charter
click to see our complaints procedure
GGH’s subscription to the ISO 9001 Quality Management system has expired
GGH has made the decision not to renew its membership with SGS United Kingdom Ltd for the ISO 9001 award. We realise that a lot of GGH’s publications and documents such as the Tenant Handbook and leaflets display the ISO 9001 logo. We are currently looking into removing the logo from all of our documents though this may be a lengthy process as future reprints of leaflets and handbooks will have to be altered to exclude the logo. Until we are able to make the necessary adjustments to our documentation we ask that you do not affiliate GGH with the ISO 9001 award or SGS United Kingdom Ltd.