About us

This section outlines who we are and what we stand for.

• achieve the Decent Homes Standard by March 2008 by targeting investment in our homes for the future
• provide a housing service that meets the needs and ambitions of the wide-ranging communities of Warrington
• make the most of customer involvement and choice and aim for the highest levels of customer satisfaction
• actively deal with all forms of anti-social behaviour
• achieve top-25% performance in all our key national indicators
• continuously improve services through Best Value and new ideas driven by information technology.

Our wider Aims
We will help Warrington Borough Council deliver their vision for a community in which:

• everyones quality of life is improved in a responsible way which takes account of the effects on future generations
• no person, family, group or area is so excluded that they cannot take part in the economic, social, political, physical and cultural life of Warrington.

We will do this by

• investing in improving local neighbourhoods
• getting involved with local communities, particularly hard-to-reach groups
• contributing to improved educational achievement and strengthening the skills of local people
• promoting community safety and reducing crime
• reducing inequalities in peoples health
• improving quality and choice in local housing.

Organisational values
We want to:

• be well managed and financially sound
• be a customer first service
• have well-trained, motivated and valued employees
• work with other organisations
• make sure we provide equal opportunities and welcome cultural differences
• be innovative and aim to continuously improve services.