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Current Consultations

Below are all current consultations which have been presented to one of our customer panels for their views.  In addition we need your views so we can improve our services for all our customers.  So get clicking and let us know what you think!


Click here if you would like to see the results and outcomes of previous consultations.
Click here for customer meeting dates.  For more information contact the Tenant Participation Team.
 
 

 

Update on actions/consultations - April 2010                       
REPORT

 

Leaving Your Home Scheme                                             
REPORT - Page 11
For more information contact: James Bacon                                

Email your views  

 

 

Structures For Involvement
REPORT - Page 39 
For more information contact: Fiona Graham                                                         

Email your views   
 

 

 

Estate Inspections & Estate Checks                                  
REPORT - Page 17
For more information contact: Kelly Bond

Email your views

 

 

Victim & Witness Support Policy                               
REPORT - Page 21
For more information contact: James Bacon

Email your views


2009/10 Performance Outturn & 3 Year Targets
REPORT - Page 31
For more information contact: Fiona Graham

Email your views

 

Direct Debit Issues                                                                      
REPORT - Page 27
For more information contact: Tom Rowlands

Email your views

 

 

Customer Involvement Statement - We NEED your views...
We are currently reviewing our policy on how we involve tenants and residents in shaping services, setting service standards and monitoring how we perform. It is important to us that we provide all tenants with the opportunity to get involved at a level that suits them. 

You may want to get involved in focus groups, customer panels, tenant inspections or through one to one feedback through surveys or interviews. 

A draft copy of the policy is available HERE.

We welcome your comments and will consider all feedback before the policy is finalised and launched. Alternatively, if you have a view on what we do to involve tenants or how we could do things differently, please get in touch with our Tenant Participation Team.